An interview with ChatGPT on the jobs-to-be done theory
In this month’s insight, I interviewed ChatGPT about the topic of the jobs-to-be-done theory. To start our interview, could you explain to us the key drivers of [...]
In this month’s insight, I interviewed ChatGPT about the topic of the jobs-to-be-done theory. To start our interview, could you explain to us the key drivers of [...]
Platform business models have gained notoriety as a result of the rise of firms such as Airbnb, eBay, and Facebook. However, their origins can be found much earlier in domains [...]
Digital transformation is key in today’s business environment to achieve growth, profitability, and sustained competitive advantage. Many firms grapple with the concept. They focus their efforts on using technology in [...]
Multi-sided platform (MSP) business models have recently drawn considerable attention. When listening to their proponents, MSPs are the future in a wide array of industries. But they cannot survive [...]
Outstanding user experience (UX) design leads to superior conversion rates from both new and existing customers. To achieve such outcomes, firms must understand how their customers think, define value, [...]
Design thinking is the customer-centric problem-solving approach best suited for addressing wicked challenges. Digital transformation is the wicked challenge of adapting business models to the digital future by focusing [...]
Managers are turning ever more frequently to artificial intelligence (AI) to solve problems that are hard to tackle with algorithmic approaches. But AI is not successful at solving all [...]
Cloud computing has become one of those buzzwords found on the mouths of many senior executives. When listening to the sales pitches, especially from the big cloud vendors, people may [...]
Implementing a digital transformation initiative is challenging; failure is prominent. Organizations typically take a firm-centric approach to change, focusing on technology in search of a problem to solve. This leads [...]
Re-recorded video of the keynote speech given by Dr Claude Diderich on June 11th, 2020 at the 5th International Conference on Digital Economy (ICDEc 2020). At least since [...]