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WHAT WE OFFER

We at innovate.d are passionate about providing our clients expert advice on business model innovation, strategy design, and digital transformation. We are committed to making innovation actionable — helping our clients shape their future in the digital age

We believe that creativity, combined with analytical rigor, is at the heart of successful problem solving. By relying on design thinking as our innovation ecosystem of choice, we help our clients develop creative human-centered solutions that are desirable, feasible, and viable

We deliver value to our clients though customizing our offerings to their unique needs. By collaborating with our clients in a partnership way, we ensure lasting benefits. We believe in value-based fees, focusing on results, rather than efforts

We at innovate.d aim at being our clients’ premium partner when it comes to innovating, designing strategies, and exploiting digital transformation

Dr Claude Diderich

DR CLAUDE DIDERICH
Managing Director
+41 (44) 450 8100

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WHERE WE CAN BE OF VALUE

Innovation

INNOVATION

Most firms excel at exploiting the present but feel challenged when confronted with exploring the future, let alone shaping it

We advise our clients on fostering an innovation culture, dealing with organizational ambidexterity, and we support them to unleash their creativity to design innovative offerings, and to re-imagine the future of their business model

Strategy

STRATEGY

Numerous firms have learned the hard way that strategies, like yogurts, do expire

We help our clients design viable strategies that focus on satisfying real customer needs and leveraging distinct capabilities resulting in sustainable profits. We apply our unique design thinking based strategy development process focusing on “doing in a collaborative way”, rather than “planning in a corner office”

Digital

DIGITAL

Digital transformation is more than just using technology to automate business processes or offering customers a compelling digital user experience

We help our clients understand advanced technologies and their impact on corporate culture, and align the use of those technologies with their business model. We offer our expertise to develop and implement value-creating digital transformation initiatives

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FEATURED SOLUTION

Think Tank your Business Model (SM)

THINK TANK YOUR BUSINESS MODELSM

The only constant is change! So why not be prepared? How will the economic logic behind delivering value to customers at an appropriate cost change in the future? Our Think Tanking your Business Model SM solution helps you answer exactly this question to remain successful. It supports you in challenging the status quo and enlarge your horizon on issues that matter most!

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TESTIMONIALS

If we tell you that we have achieved outstanding results, then that is publicity. If our clients tell you the same thing, then such statements are a sign of their conviction and appreciation.

“The early conversation among the group [strategic advisory committee] seemed to show that each company wanted different things from the organisation and arriving at a sensible sized list of goals was not going to be possible. Debate and questioning enabled a core list of common goals to be identified around which a strategy could be developed. Claude persisted with simple questioning, leading us to the sensible solutions”

PAUL HAYNES, Cadogan Tate

“This [business unit strategy development] exercise enabled the organization’s leaders to take a look at the business with fresh eyes. It enabled us to challenge and re-examine what has been considered best practice and to re-define this, whilst ensuring we are all aligned regarding where our focus should lie”

MANPREET DHAMI-MAGNE, Director, Destination and Immigration Services, packimpex (now at BGRS)

RECENT PUBLICATION

Understanding the Value of Design Thinking to Innovation in Banking

by Dr Claude Diderich | november 2018 | in Journal of Financial Transformation | No. 48 | pp. 64-73


With the advent of FinTech, the banking world has been confronted with the method of “design thinking”, a proven method for solving wicked problems. Design thinking unleashes creativity and supports developing innovative solutions that are desirable (customers are interested in buying), feasible (banks can deliver upon the promises made), and viable (banks can make a profit). It puts the customer center-stage, focuses on satisfying customer needs and understanding customer jobs-to-be-done. Through its iterative approach, design thinking delivers differentiated and superior solutions, both from a functional and an emotional perspective. By observing customers in their natural environment, prototyping and validating ideas, design thinking ensures that developed solutions work. This article discusses how design thinking can aid in making banking more innovative

Understanding the Value of Design Thinking in Banking

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