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WHAT WE OFFER

We at innovate.d are passionate about providing our clients expert advice on customer-centric business model innovation focusing on foresight, strategy design, and digital transformation. We are committed to making innovation customer-centric and actionable — helping our clients shape their future in the digital age

We believe that creativity, combined with analytical rigor, is at the heart of successful problem solving. By relying on design thinking as our innovation ecosystem of choice, we help our clients develop creative human-centered solutions that are desirable, feasible, and viable

We deliver value to our clients though customizing our offerings to their unique needs. By collaborating with our clients in a partnership way, we ensure lasting benefits. We believe in value-based fees, focusing on results, rather than efforts

We at innovate.d aim at being our clients’ premium partner when it comes to applying foresight, designing strategies, and exploiting digital transformation to develop innovative business models

Dr Claude Diderich

DR CLAUDE DIDERICH
Managing Director
+41 (44) 450 8100

OUR EXPERTISE, YOUR VALUE

The Truth behind Artificial Intelligence: Illustrated by Designing an Investment Advice Solution

by Dr Claude Diderich | November 2023| in Journal of Financial Transformation | No. 58 | pp. 116-125


Artificial intelligence can be considered one of those technologies, like 5G, 3D printing, and virtual reality, that can disrupt the business world. While AI has the potential to solve meaningful business problems, implementing it in a way that creates value is challenging. Unfortunately, many AI proponents lack the necessary computer science and mathematics machine learning skills required for developing AI systems that pass the Turing test. This paper presents an assessment
of the characteristics of AI, allowing the reader to understand what specific business problems it can solve, and describes how an AI-supported investment advice solution for wealthy private clients can successfully deliver value. By reviewing the lessons learned, I conclude that the future of AI is bright if the focus is put on applying it to those challenges that it is best suited to solve.

FEATURED SOLUTION

LEGO(R) SERIOUS PLAY(R) office model

FOSTERING CREATIVITY USING LEGO SERIOUS PLAY®

Struggling with a complex challenge, a problem that is hard to solve because of incomplete, contradictory, and / or changing nature. Why not apply the LEGO® SERIOUS PLAY® method, a collaborative and creative problem-solving approach – a 3-D printer of your mind, that is fun! Want to learn more? Look no further than inov.at/lsp-en!

There is no substitute for hands-on experience. After attending the LEGO® Serious Play® Mini Workshop led by Claude Diderich, I have a deeper understanding of how this tool can be used to work through strategy and problem-solving challenges. Even more valuable to me was the opportunity to “try out” the participant experience. The balance of theory, hands-on practice, and discussion of use-case possibilities during the session exceeded my expectations in every way.

ROBERTA GLASER, HR Leader, Pharmaceuticals Industry

WHERE WE CAN BE OF VALUE

Innovation

INNOVATION

Most firms excel at exploiting the present but feel challenged when confronted with exploring the future, let alone shaping it

We advise our clients on fostering an innovation culture, dealing with organizational ambidexterity, and we support them to unleash their creativity to design innovative offerings, and to re-imagine the future of their business model

Strategy

STRATEGY

Numerous firms have learned the hard way that strategies, like yogurts, do expire

We help our clients design viable strategies that focus on satisfying real customer needs and leveraging distinct capabilities resulting in sustainable profits. We apply our unique design thinking based strategy development process focusing on “doing in a collaborative way”, rather than “planning in a corner office”

Digital

DIGITAL

Digital transformation is more than just using technology to automate business processes or offering customers a compelling digital user experience

We help our clients understand advanced technologies and their impact on corporate culture, and align the use of those technologies with their business model. We offer our expertise to develop and implement value-creating digital transformation initiatives

TESTIMONIALS

If we tell you that we have achieved outstanding results, then that is publicity. If our clients tell you the same thing, then such statements are a sign of their conviction and appreciation.

“The early conversation among the group [strategic advisory committee] seemed to show that each company wanted different things from the organisation and arriving at a sensible sized list of goals was not going to be possible. Debate and questioning enabled a core list of common goals to be identified around which a strategy could be developed. Claude persisted with simple questioning, leading us to the sensible solutions”

PAUL HAYNES, Cadogan Tate

“This [business unit strategy development] exercise enabled the organization’s leaders to take a look at the business with fresh eyes. It enabled us to challenge and re-examine what has been considered best practice and to re-define this, whilst ensuring we are all aligned regarding where our focus should lie”

MANPREET DHAMI-MAGNE, Director, Destination and Immigration Services, packimpex (now at BGRS)

LATEST INSIGHTS